One of Canada’s leading retailers, Toys“R”Us Canada employs over 4,000 staff in 82 stores nationwide. As part of its digital transformation strategy, following its recent restructuring, the retailer committed to…
Pete ConnollySeptember 17, 2019
Are you being served? To people of a certain age, the title above will conjure up images of a sitcom located in a 1970’s department store with the humour based…
Pete ConnollyMarch 21, 2013
“Everybody is different” or “Not everyone wants the same thing” - a couple of the regular quotes that we hear connected to customer-centricity, customer loyalty and customer 360 programmes. These…
Pete ConnollyMarch 21, 2013