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How Clienteling software is impacting the retail industry

By Steve Ingram, Director - KIT. As the retail sector continues to innovate and adapt to challenging times, the adoption of Clienteling software is helping the industry recover in the…
Dominic Maher
Dominic MaherSeptember 15, 2021
Articles

Will in-store technology continue to reinvent the retail experience?

The retail sector has never experienced the unprecedented levels of change forced upon the industry over the past 18 months. Global events have led to retailers adopting new or existing…
Dominic Maher
Dominic MaherSeptember 2, 2021
Articles

Why is Clienteling important?

Clienteling allows brands to engage with customers in-store, at home, on the phone, or screen to screen. It will help increase the average order value of each store visit and…
Dominic Maher
Dominic MaherJuly 22, 2021
Articles

KIT attends NRF Retail Converge

For the second time this year, the National Retail Federation (NRF) is hosting a virtual version of NRF2021: Retail’s Big Show. Hot on the heels of Chapter One, which took…
Dominic Maher
Dominic MaherJune 18, 2021
Articles

London Fashion Week & Clienteling Software – a match made on the runway

By Steve Ingram, Director - KIT. In all its many guises, the impact of national lockdowns on the event industry has been severe. The lasting effect is likely to cause…
Dominic Maher
Dominic MaherJune 17, 2021
Articles

Click & Collect – not just a fad but here to stay

By Steve Ingram, Director - KIT. There is nothing new about Click & Collect. In fact, the service has been in use for some time, particularly in the UK. However,…
Dominic Maher
Dominic MaherJune 3, 2021
Articles

Equipping your workforce with digital tools

By Steve Ingram, Director - KIT. We have been using technology forever in business, with laptops and smartphones becoming ever more integral to everyday operations. But never have we witnessed…
Dominic Maher
Dominic MaherMay 13, 2021
Articles

Misunderstanding your customers?

By Steve Ingram, Director - KIT. The European Super League created the wrong form of excitement when it launched this week. Instead of thrill and anticipation, it caused unparalleled friction…
Dominic Maher
Dominic MaherApril 22, 2021
Articles

Are we going on a summer holiday?

By Lee Adams, Senior Manager - KIT. The latest phase of easing the UK lockdown, albeit slightly differently across England, Scotland, Wales and Northern Ireland, has witnessed what seems like…
Dominic Maher
Dominic MaherApril 15, 2021
Articles

How will the retail sector cope with the expected explosion of consumer spending?

By Steve Ingram, Director - KIT. It has been a long hard slog, the past 12 months, and the impact of national lockdowns will continue to cause ripples across the…
Dominic Maher
Dominic MaherMarch 26, 2021
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KIT is part of Deloitte LLP which is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.

  • Features
    • Assisted Selling
    • Clienteling
    • Store Operations
    • Integration & Customisation
    • Technology
  • More
    • Articles
    • Case Studies
    • Relationships
    • Why Is Clienteling Important? Whitepaper
  • Get In Touch