“Everybody is different” or “Not everyone wants the same thing” - a couple of the regular quotes that we hear connected to customer-centricity, customer loyalty and customer 360 programmes. These…
Are you being served? To people of a certain age, the title above will conjure up images of a sitcom located in a 1970’s department store with the humour based…
By Lee Adams, Sales Lead - KIT. Regardless of where a customer goes to make a purchase, whether it be an out-of-town superstore, a plush City of London arcade or…